Contact Us

1. Order Status Tracking


To check your order's shipping status, please visit the global all-in-one package tracking platform 17track (official link: https://www.17track.net/en). This platform supports tracking for over 2,800 logistics carriers and more than 190 airlines worldwide. It can automatically recognize carriers for over 80% of shipments, update package dynamics in real time, and achieve a tracking accuracy rate of 99.9%, allowing you to easily view your order's shipping progress (e.g., in transit, customs clearance, ready for pickup, etc.).

2. Other Inquiries


  1. Check the FAQ Help Center First

    You can visit our FAQ Help Center first. Most common questions (such as order modification, refund policy, shipping delay handling, etc.) have been compiled here with detailed answers to help you resolve your doubts quickly.
  2. Submit a Message for Inquiry

    If your question is not covered in the FAQ Help Center, you can leave a message directly through the dedicated contact form, and we will review and respond to you promptly.
  3. Inquiry Notes

  • Office Hours: 9 am - 5 pm EST (Eastern Standard Time)
  • Response Time: Most emails will receive a reply within 1 business day. If you do not receive a response, please check the "Spam" folder of your email to avoid missing it.
  • Kind Reminder: Please be patient while waiting for a reply—we are doing our best to address your issue quickly. Do not send multiple emails repeatedly, as this may delay the response process and affect the handling efficiency of your inquiry.

3. Contact Information


  • Email: support@zeestyok.com
  • Tel: +1 810 510 2715